Terms of service

Overview

This website is operated by Otto's Antiques. Throughout the site, the terms “we”, “us” and “our” refer to Otto's Antiques.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, along with any additional terms, conditions and policies referenced on our website, including our Privacy Policy and Returns Policy.

Please read these Terms of Service carefully before using our website. If you do not agree with these Terms, you should not access our website or purchase from us.

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of our website following any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By using our website, you confirm that you are legally able to enter into a purchase agreement.

You must not use our products or website for any unlawful purpose or attempt to interfere with the operation, security or functionality of our website.

We reserve the right to refuse service, cancel orders or restrict access to our website where we believe there has been a breach of these Terms of Service.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, copy, sell, resell or exploit any part of our website, services or content without our written permission.

The headings used throughout these Terms are included for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We aim to ensure that all information provided on our website is accurate and up to date. However, we cannot guarantee that all information will always be complete, current or free from errors.

Product descriptions, photographs and information are provided to help customers make informed purchasing decisions. Any reliance on information provided on this website is at your own risk.

We reserve the right to update, correct or change information on our website at any time.

Section 4 - Modifications to Services and Prices

Prices for our products may change without notice.

We reserve the right to modify, suspend or discontinue any part of our website or services at any time.

We shall not be liable for any changes, price adjustments, suspension or discontinuation of our services.

Section 5 - Products and Services

Certain products may only be available through our website and may be limited in quantity.

We make every effort to display our products accurately, including colours, finishes and details. However, we cannot guarantee that your device or monitor will display colours exactly as they appear in person.

All product descriptions, photographs and prices are subject to change without notice.

We reserve the right to discontinue any product at any time.

Antique and Vintage Items

Many of the items we sell are antique, vintage, or previously owned and may show signs of age, wear, restoration, patina or minor imperfections consistent with their history.

We take care to accurately describe our items and provide detailed photographs. Customers are encouraged to review all descriptions and images carefully before purchasing.

Any questions regarding condition, measurements or suitability should be raised with us before completing a purchase.

Section 6 - Orders and Account Information

We reserve the right to refuse or cancel any order where necessary, including where we believe there has been an error in pricing, product information or availability.

If we need to make changes to or cancel an order, we will attempt to contact you using the details provided at the time of purchase.

You agree to provide accurate and complete information when placing an order, including your name, contact details, billing information and delivery address.

For further information, please refer to our Returns Policy.

Section 7 - Third-Party Services

We may use third-party services and tools to help operate our website.

We are not responsible for the availability, accuracy or performance of third-party services and any use of such services is at your own risk.

Section 8 - Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy or practices of third-party websites and recommend that you review their policies before using their services.

Section 9 - Customer Feedback

If you provide feedback, comments, photographs or other submissions to us, you agree that we may use these for business purposes, including improving our services and marketing, unless otherwise agreed.

You are responsible for ensuring that any content you provide does not infringe the rights of others or contain unlawful or inappropriate material.

Section 10 - Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally, our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, availability or shipping information.

We reserve the right to correct any errors, update information or cancel orders where information is incorrect.

Section 12 - Prohibited Uses

You are prohibited from using our website:

  • For any unlawful purpose;
  • To infringe intellectual property rights;
  • To submit false or misleading information;
  • To transmit viruses, malware or harmful code;
  • To interfere with the security or operation of our website;
  • To collect personal information from others without permission.

We reserve the right to terminate access to our website where these Terms are breached.

Section 13 - Liability

We aim to provide accurate information and a reliable service. However, we cannot guarantee that our website will always be uninterrupted, secure or free from errors.

Nothing in these Terms limits or excludes any rights you may have under UK consumer protection laws.

To the fullest extent permitted by law, Otto's Antiques shall not be liable for losses arising from circumstances outside our reasonable control or from misuse of our website.

Section 14 - Indemnification

You agree to indemnify Otto's Antiques against claims, losses or expenses arising from your breach of these Terms or your misuse of our website.

Section 15 - Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

Section 16 - Termination

These Terms remain effective unless terminated by either you or us.

We may restrict or terminate access to our website if we believe you have breached these Terms.

Section 17 - Entire Agreement

These Terms, together with our Privacy Policy, Returns Policy and any other policies displayed on our website, represent the complete agreement between you and Otto's Antiques regarding your use of our website.

Section 18 - Governing Law

These Terms of Service and any separate agreements provided by us shall be governed by and interpreted in accordance with the laws of England and Wales.

Section 19 - Changes to Terms of Service

You can review the most current version of these Terms of Service on this page.

We reserve the right to update these Terms at any time by posting changes to our website.

Your continued use of our website following any changes means you accept the updated Terms.

Section 20 - Contact Information

Questions about these Terms of Service can be sent to:

Email: ottosantiques@gmail.com